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Thread: Order issue?

  1. #1
    Senior Member CatalinU's Avatar
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    Default Order issue?

    First order with sylverback placed on 19.After 3 days,on 21 status is still same....PENDING
    Ones that ordered can they tell me is this normal?Does it take that long to ship the parcell?

  2. #2
    Junior Member steko's Avatar
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    On holiday this is off theire facebook page
    Postal Changes

    Due to unforeseen circumstances, there will be no post on Thursday 15th September 2016.

    We will be doing post on Friday 16th/ Saturday 17th before we take a late summer break.

    Our break will start Sunday 18th September. Post will resume on Thursday 6th October.

    As usual, the store will remain open to secure parts, but no orders will be processed until we return.

  3. #3
    Baja-Forum Maniac coalminer's Avatar
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    Don't worry mate, Silverback is now managed by Jason at Abbots. Top notch service. You will receive what you have ordered.

  4. #4
    Senior Member CatalinU's Avatar
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    Quote Originally Posted by steko View Post
    On holiday this is off theire facebook page
    Postal Changes

    Due to unforeseen circumstances, there will be no post on Thursday 15th September 2016.

    We will be doing post on Friday 16th/ Saturday 17th before we take a late summer break.

    Our break will start Sunday 18th September. Post will resume on Thursday 6th October.

    As usual, the store will remain open to secure parts, but no orders will be processed until we return.
    They should have that on top of their webpage.

  5. #5
    Senior Member CatalinU's Avatar
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    Quote Originally Posted by coalminer View Post
    Don't worry mate, Silverback is now managed by Jason at Abbots. Top notch service. You will receive what you have ordered.
    Not arguing that,but its 4 days now and no update.

  6. #6
    Baja-Forum Maniac jackobyte's Avatar
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    Quote Originally Posted by CatalinU View Post
    They should have that on top of their webpage.
    they do..

    Welcome to Abbots RC





    Postal Changes



    We will do one last post run on Saturday 17th before we take a late summer break.

    Our break will start Sunday 18th September. Post will resume on Thursday 6th October.

    As usual, the store will remain open to secure parts, but no orders will be processed until we return.





    We are pleased to announce we are now an authorised dealer for Losi and have started to stock models and replacement parts for 1/5th scale models. Please see the Losi stock part category.

    *(Some parts are on back order).

    :gunsmile:IT'S BETTER TO BURN OUT THAN TOO FADE AWAY !!!! !:gunsmile:

  7. #7
    Senior Member CatalinU's Avatar
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    I didnt order from abbots web page.I ordereb from silverback web page where theres no banner sayng that

  8. #8
    Baja-Forum Maniac spentallmymoneyagain's Avatar
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    Quote Originally Posted by CatalinU View Post
    I didnt order from abbots web page.I ordereb from silverback web page where theres no banner sayng that
    jason owns abbots and silverback mate, he took over silverback not long ago and is still getting sorted with it,
    it was probably just an oversight with him not putting the delivery delay info on the silverback site

  9. #9
    Senior Member CatalinU's Avatar
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    Yes,The only thing is that they could have an automatic email sayng that.Well...what do i know....

  10. #10
    Senior Member mark35's Avatar
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    Default

    F...... all

  11. #11
    Baja-Forum Maniac spentallmymoneyagain's Avatar
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    Quote Originally Posted by mark35 View Post
    F...... all
    coffee, keyboard, laugh ^^^^^

  12. #12
    Senior Member CatalinU's Avatar
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    It is the 6th of october,my order status is still the same....."pending"
    Thx guys

  13. #13
    Baja GEEK! Baja5b-SS's Avatar
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    Has money been taken? If so email and ask what the crack is
    CNC milled carbon fibre/Aluminium baja/losi parts stock, modified and custom.





  14. #14
    Baja-Forum Maniac spentallmymoneyagain's Avatar
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    Quote Originally Posted by CatalinU View Post
    It is the 6th of october,my order status is still the same....."pending"
    Thx guys
    yeh just email jason and ask mate,
    he's only getting back to sorting orders out today (the 6th) so i'm sure yours will be sorted as soon as he gets to it ,

  15. #15
    Baja-Forum Maniac jackobyte's Avatar
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    Got my order today..

    :gunsmile:IT'S BETTER TO BURN OUT THAN TOO FADE AWAY !!!! !:gunsmile:

  16. #16
    Baja-Forum Maniac dan1812's Avatar
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    Mine too , only posted yesterday

  17. #17
    Senior Member CatalinU's Avatar
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    Quote Originally Posted by Baja5b-SS View Post
    Has money been taken? If so email and ask what the crack is
    Of course.First thing first

  18. #18
    Senior Member CatalinU's Avatar
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    Quote Originally Posted by spentallmymoneyagain View Post
    yeh just email jason and ask mate,
    he's only getting back to sorting orders out today (the 6th) so i'm sure yours will be sorted as soon as he gets to it ,
    7th of octobe,my order status is still pending.Thanks god i have lots of patience

  19. #19
    Senior Member CatalinU's Avatar
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    Now i see he contacted me on facebook asking me if i placed an order with silverback?
    what does that mean? )))))))

  20. #20
    Baja-Forum Maniac coalminer's Avatar
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    Quote Originally Posted by CatalinU View Post
    Now i see he contacted me on facebook asking me if i placed an order with silverback?
    what does that mean? )))))))
    Sounds like he is asking if you placed an order with Silverback.

    Give Jason a shout... he's really a very reasonable guy. Something has obviously gone wrong wth the order or it's still in the post being as you live in Eire.
    But get in touch with Jason and ask what's up .

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